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Frequently Asked Questions
Who is NomadHer?
NomadHer has a vision of empowering women through travelling. It is a community for female travelers beyond the app where you can meet other female travelers🔥.
Why do I have to verify my identity?
We ask you to upload a selfie and an ID to ensure that no fake account or robot makes it into NomadHer! NomadHer is a safe community of women only.
How long does the verification take?
The verification process takes 24 hours working days, maximum 3 days including the weekend. NomadHer team female staffs verify each profile manually to guarantee our NomadHers safety inside our community ❤️
Who verifies my identity?
Your identity is verified manually by NomadHer Team female staffs- Hyo, Soyoung and Soyeon. All of us working each day to improve NomadHer app. You will receive a welcome text from one of us once you are verified.
What happens to my ID and selfie?
After our team verifies and validates your subscription, your ID (Passport) and selfie are automatically deleted.
What happens when I'm verified?
When you are verified, you receive a notification on your phone and an email message to inform you that you can now use NomadHer to the fullest, and meet others NomadHers !
What happens if I'm rejected?
There are 3 reasons why we wouldn't verify your identity:
- You didn’t upload a correct ID
- Your ID didn't include: first name, last name, gender and your headshot
- Your selfie was blurry
In this case, we send you an email and a notification asking you to re-upload your ID and a clear selfie to join our community.
How to contact us?
If you have any question, we will be happy to answer it ! You can reach us by email to
aloha@nomadher.com
🤓.
How do I suggest a new feature idea?
Our door is always open to our NomadHers. We would love to hear your thoughts over a call. Contact us through
aloha@nomadher.com
or you can directly reach out to Hyo, Soyoung or Soyeon on NomadHer App.
What can I do inside NomadHer?
- Organize meet-ups with other solo female travelers wherever you are.
- Share and ask for tips and recommendations.
- Share your adventures and read those of other solo female travelers.
- Attend numerous events organized by NomadHer.
NomadHer
Station F, 5 Parvis Alan Turing,
Paris, 75013,
France
aloha@nomadher.com
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